About Us

Contact Us
199 Waverly Ave.
Patchogue, NY 11772

About Us

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Dale's Flowers from the Heartis located at 199 Waverly Avenue in Patchogue.

We are blessed with a wonderful staff who values each customer and works hard to make each customer feel appreciated. For those of you who are not flower connoisseurs, our staff members have many suggestions and ideas to help you with your selections.
We believe in giving you the best value for your dollar. Our small arrangements are priced between $25.00 and $40.00, medium priced arrangements between $45.00 and $60.00, and large arrangements are $65.00 and up. You can call and order something in a price range rather than a specific picture if you so choose. We will put our designers to work making a lovely flower piece in your price range!

We are looking forward to the opportunity to help you believe, once again, that flower giving is a great experience for the customer and the recipient!

Dale's Flowers from the Heart

199 Waverly Ave.

Patchogue, NY 11772


Store Hours:*

*Our shop is open from 9:30 a.m. to 5:30 p.m., Monday through Saturdays and we are also open on Sundays from 10:00 a.m. to 3:00 p.m.

To help assure on-time delivery during the busy holiday season, place your order at least 5 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Christmas Day, New Year's Day, Independence Day, Memorial Day and Labor Day.

Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
American Express

Specialty Services

We believe that presentation is a big part of flower giving. All of our flower arrangements are boxed and wrapped with cellophane to protect the flowers and enhance the presentation. We keep a variety of roses on hand, and you will love our rose arrangements. Fruit and gourmet baskets are carefully arranged and wrapped in cellophane with a lovely bow. We shop for our fruit on an individual basis so it is always fresh. We put our hearts into everything we do!

Contact Information

If you have any questions or need more information, please contact us by e-mail at pinkdaisydale@aol.com  or call us directly at (800)696-6326. We're always here to serve you and make your flower-sending experience a pleasure.

Delivery Policy

A local delivery fee will be added to each order. ( Delivery fees vary from zip code to zip code). Wire orders will have a $15.00 wire/delivery charge added to the order.

U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time may be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We will be happy to accept your international orders if you call our shop directly.
We are unable to accept international orders over the Internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.